Knowledge Management Systems

Authored by: Dick Stenmark

Encyclopedia of Library and Information Science, Fourth Edition

Print publication date:  November  2017
Online publication date:  November  2017

Print ISBN: 9781466552593
eBook ISBN: 9781315116143
Adobe ISBN:

10.1081/E-ELIS4-120043724

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Abstract

Knowledge management systems (KMS) are loosely understood as a type of information technology (IT) to support organizational knowledge management (KM) work. The challenge here is to understand first what KM is and then figure out how it can be supported by IT. This entry first provides a review of KM work and the critique it received. Then KMS are defined and analyzed through various well-used theoretical frameworks. The major challenges KMS are facing today are discussed and the entry ends with some hints on what may lie ahead.

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