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Maintenance: Process
- Introduction
- Maintenance or Evolution?
- Importance of “Process”
- Software Maintenance Process
- Maintenance vs. Development Processes
- Maintenance Process Models
- “Quick-Fix” Process Model
- Sequential Model
- Iterative Model
- Vertical Views of the Maintenance Process
- Other Maintenance Process Models
- Managing the Maintenance Process
- Maintenance Process Problems
- Staffing the Maintenance Process
- Standards and Similar Sources
- Maintenance Process Improvement
- Maintenance as a Service
- Maintenance Outsourcing
- Lehman's “Laws” of Software Evolution
- Technical Activities Relevant to Maintenance Process
- Open Challenges in the Software Maintenance Process
- Final Remark
- References
Abstract
This entry presents a high-level view of the processes typically associated with software maintenance. The emphasis is on principles rather than on technical details that can be obtained in the references and related standards.
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