Blockchain-Based Supply Chain System Using Intelligent Chatbot with IoT-RFID

Authored by: Khurram Shahzad , Hasnat Ahmed , Faraz Ahsan , Khalid Hussain , M N Talib

Information Security Handbook

Print publication date:  February  2022
Online publication date:  February  2022

Print ISBN: 9780367365721
eBook ISBN: 9780367808228
Adobe ISBN:

10.1201/9780367808228-13

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Abstract

The blockchain is a peer-to-peer distributed-ledger technology that provides trust and immutability. The data on blockchain is cryptographically secured, and it ensures transparency, traceability, and quick updating. The artificial intelligence is the simulation of human process in intelligence and a smarter way. The chatbot helps us to provide customer services and customer satisfaction. The IOT (internet of things) means different devices are connected together to exchange information. The RFID tag is used to track and verify the product. The RFID tags contain the digitally stored information about the product. The main problem is traceability: how can we use these technologies to ensure product originality and trace the journey of the product. To ensure all these things, we are using all these technologies, the blockchain, artificial intelligence, and IOT, to ensure the security, transparency, and traceability of the product in supply chain. We will use RFID tags to verify the products and AI chatbot to provide the customer services. The data will be encrypted and secured on a blockchain network. All of this concludes that the blockchain with supply chain can give us good results. The system will be more efficient to ensure all the products' success and keep that data confidential.

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