Usability and User Experience

Methods and Models

Authored by: Marcelo M. Soares , Tareq Ahram , Christianne Falcão

Handbook of Usability and User Experience

Print publication date:  May  2022
Online publication date:  May  2022

Print ISBN: 9780367357702
eBook ISBN: 9780429343490
Adobe ISBN:


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This chapter introduces the readers to the concept of usability and its association with user experience. It also covers various aspects of usability evaluation and models. Although the concept of usability stems from the human-computer interaction area, its application in consumer products has evolved over the years, based on the various studies and a summary of several researchers presented in this chapter. Different dimensions have been proposed as indicators for a clear view of usability and its aspects, as well as models for their application, which form the basis for evaluating the usability of the product.

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