Advanced User Experience Evaluations Using Biosensors in Virtual Environments

Authored by: Francisco Rebelo , Elisângela Vilar , Ernesto Filgueiras , João Valente , Paulo Noriega

Handbook of Usability and User Experience

Print publication date:  May  2022
Online publication date:  May  2022

Print ISBN: 9780367357702
eBook ISBN: 9780429343490
Adobe ISBN:


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This chapter presents an integrated model to evaluate the user experience (UX), based in the user emotional reactions and behavioral decisions, using virtual reality and biosensors technologies. This model was developed due to the common difficulties to evaluate UX with traditional methodologies that use subjective measures that can be easily affected by several factors. Our proposal involves virtual environments, which allow the development of an ecological interaction context, with a high level of control and the possibility to have objective data acquired by biosensors, to measure the users’ emotional reactions. This model can be an important reference for professionals and researchers that are involved in user experience studies to evaluate products, services or systems, and need to have a strong and reliable way to avoid errors due to subjective data and/or low control of the interaction context.

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