Helping Them to See It: Using Full Size Mock-Ups to Achieve Usability

Authored by: David Hitchcock , Miskeen Rahman , Benjamin Holmes

Handbook of Usability and User Experience

Print publication date:  May  2022
Online publication date:  May  2022

Print ISBN: 9780367357702
eBook ISBN: 9780429343490
Adobe ISBN:


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Using smaller windows in order to reduce the weight of the Lunar Module would require the astronauts to stand as they landed on the moon—a concept never previously considered. To demonstrate this was achievable and beneficial but not convincing through sketches and debate. Instead, it is thought that a crude full-size model be created so that it could be tried out by the sceptics. This chapter describes the pragmatic process of the trials and the principal findings, but its primary purpose is to review the benefits, limitations and impact of adopting such an “old school” approach to the validation of a brand new, contemporary Operational Control Centre design.

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