Team Dynamics of Cybersecurity

Challenges and Opportunities for Team Cognition

Authored by: Vincent Mancuso , Sarah McGuire

Fields of Practice and Applied Solutions within Distributed Team Cognition

Print publication date:  September  2020
Online publication date:  September  2020

Print ISBN: 9781138626003
eBook ISBN: 9780429459542
Adobe ISBN:


 Download Chapter



Cybersecurity exists as a sociotechnical system comprised of multiple individuals, working together to help understand, secure, and mitigate potential threats on their network. While much of the research in cybersecurity focuses on the technological aspects, over the last several years, human factors, and human-centered research, has begun to take a foothold, addressing issues of workload, decision making, and other forms of cognition that are critical elements of performance in these environments. Much of this research, however, focuses on the individual operator, paying little attention to the team, and thus ignoring a critical element of the cybersecurity environment. In order to develop a holistic understanding of the cognitive and collaborative work that occurs in cybersecurity environments, research must take a step back and expand their focus to account for team cognition and dynamics. In this chapter, we aim to provide an overview of issues with teamwork within the context of cybersecurity, discuss how previous team research can be leveraged, and provide opportunities for both research and practitioners moving forward. Specifically, this chapter focuses on team situation awareness, role definitions and staffing, hand-offs, and team performances measures. Building on these areas, we will discuss how emergent issues such as human-machine teaming and artificial intelligence may impact future cybersecurity environments.

Search for more...
Back to top

Use of cookies on this website

We are using cookies to provide statistics that help us give you the best experience of our site. You can find out more in our Privacy Policy. By continuing to use the site you are agreeing to our use of cookies.