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Human factors research into new and current flight deck technologies and operations enables a data-driven approach to identifying and resolving potential safety issues. Human factors is generally estimated to contribute to approximately 70% of commercial accidents and incidents (e.g., National Research Council, 1998; Shappell, 2006; U.S. Congress, 1988). Human factors is not just one thing but rather a combination of design, training, decision-making, flightcrew interaction, and automation, to name a few.
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