A Relationship between Six Sigma and Malcolm Baldrige Quality Award

Authored by: M. Mellat-Parast , Erick C. Jones

Supply Chain Engineering and Logistics Handbook

Print publication date:  December  2019
Online publication date:  November  2019

Print ISBN: 9781138066519
eBook ISBN: 9781315159096
Adobe ISBN:


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In this chapter, we make a case for how the implementation of the Six Sigma Process Improvement Methodology may result in the achievement of the Malcolm Baldrige National Quality Award for companies. Our approach is focused on integrating the Six Sigma Process Improvement Methodology implementation[Sundar2] within the Baldrige model. While the Baldrige model constitutes the overarching perspective of overall quality of a firm, implementing Six Sigma helps firms to achieve the requirements of the Baldrige criteria. In that regard, Six Sigma and the Baldrige model are complementary. It is expected that firms need to implement both the Baldrige model and Six Sigma to achieve higher levels of quality and performance.

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