ABSTRACT
Management of the constructed facility has often been an afterthought among the professions and disciplines in the real estate and construction industries. Consequently, too many facilities fail to meet their operational requirements to the full. The nature of integrated project delivery (IPD) is such that all professions and disciplines must be involved in the early stages of the project life-cycle and this must, therefore, include those with responsibility for operating and maintaining the facility. A number of key questions need to be answered in readiness for the operation and use of the facility.
