ABSTRACT
Systematic inequalities in the capacity to use information technology persist. internet use has increased exponentially over the past decade, but is certainly not universal, for approximately 30 percent of Americans do not use the internet. Still fewer-less than half-use the internet on a daily basis. Many of those who are counted by surveys as internet users do not have the skills to find or use information online effectively, or may use the internet infrequently. More than a decade into the information age, many Americans remain disconnected or are only tenuously connected, and variations in the ability to use technology are based on education, income, race and ethnicity, as well as age.
