Evolving Dynamics of Knowledge in Industry 4.0

Authored by: Nikolina Dragičević , André Ullrich , Eric Tsui , Norbert Gronau

The Routledge Companion to Knowledge Management

Print publication date:  May  2022
Online publication date:  May  2022

Print ISBN: 9780367631055
eBook ISBN: 9781003112150
Adobe ISBN:


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Technological advancements are giving rise to the fourth industrial revolution – Industry 4.0 – characterized by the mass employment of smart objects in highly reconfigurable and thoroughly connected industrial ecosystems. This chapter discusses what is the role of data, information, and knowledge in Industry 4.0 and demonstrates how knowledge-based activities of human and non-human actors lead to value co-creation. A multi-loop and three-layer (physical, virtual, and interface) model of knowledge dynamics in Industry 4.0 is used to provide an underlying mechanism of value co-creation in different Industry 4.0 scenarios (smart grid, smart factory, and smart logistics). The chapter concludes by drawing implications of adopting a knowledge-based perspective for the evolvement of new ecosystems.

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