Abstract

Developments in the competitive landscape and in technology present continuous changes for firms in their business environment. Under these circumstances, to maintain or enhance their competitive advantage, it is critical for firms to strategically manage their organisational knowledge. To do so, firms need to constantly refresh their strategic knowledge base so that they either transform their environment or adapt to their dynamic environment. This chapter presents a qualitative single case study examining knowledge strategy dynamics and specifically how a firm facilitates knowledge creation to remain competitive in the marketplace. This study contributes to the knowledge management scholarship by revealing that dynamic capabilities (DCs) underpin knowledge creation and by showing that an adaptive learning culture is one of the dynamics that influence effective strategic knowledge management (SKM) in a firm.