ABSTRACT

We write this chapter as practitioners, doers with more than 20 years’ experience of working with individuals and communities that have endured harm motivated by hostility about the identity of the ‘other’. This harm is caused by destructive conflict between groups and structures and systems that result in inequality and injustice. Our perspective draws on learning a lot by making mistakes, observing and learning from other professionals, listening and trying to remain vulnerable when in dialogue with individuals and communities.